$83.5 Trillion in Motion. Will Your Firm Catch the Next-Gen Wave?

Published on 10 Jun 2025

Sailboats navigating open waters at sunset, symbolizing wealth firms steering through the great wealth transfer—visual metaphor for Capgemini's World Wealth Report 2025 on Next-gen HNWI strategies.

The wealth management industry is on the brink of a significant transformation, driven by an unprecedented generational wealth transfer. As Generation X, Millennials, and Generation Z—collectively termed Next-gen High-Net-Worth Individuals (HNWIs)—prepare to inherit an estimated USD 83.5 trillion by 2048, traditional wealth management approaches must adapt dramatically.

Understanding the Next-gen HNWI Shift

Next-gen HNWIs differ substantially from previous generations. They show a strong preference for digital engagement, personalized value-added services, and investments in alternative and digital assets. Unlike Baby Boomers, who typically prioritize wealth preservation, Next-gen investors are more risk-tolerant, actively seeking opportunities in private equity and cryptocurrencies.

Challenges in Wealth Management

A concerning trend has emerged: 81% of Next-gen HNWIs intend to change their wealth management provider within one to two years of receiving their inheritance. Their dissatisfaction largely stems from limited digital capabilities, insufficient availability of alternative investment options, and a lack of tailored value-added services.

Opportunities for Forward-Thinking Firms

To address these shifts and retain Next-gen clients, wealth management firms must rethink their strategies:

  • Tailored Investment Portfolios: Emphasize private equity, digital assets, and passion investments that align with personal values.

  • Global Diversification: Provide seamless access to both established and emerging financial hubs, such as Singapore, Hong Kong, UAE, and Saudi Arabia.

  • Enhanced Value-added Services: Offer comprehensive digital estate planning, offshore trust services, and customized concierge services like medical advisory and cybersecurity.

  • Empowering Relationship Managers: Invest in digital tools, AI-driven capabilities, and continuous training to enable RMs to build stronger client relationships and meet evolving expectations.

The Imperative Role of Relationship Managers

Relationship Managers (RMs) are critical to engaging and retaining Next-gen HNWIs. Yet, nearly half of RMs report dissatisfaction with their current digital tools and resources, a gap that could potentially result in client attrition and a looming talent crisis within wealth management firms.

To thrive amidst this substantial wealth transfer, wealth management firms must urgently innovate, adopting strategies and technologies that resonate deeply with Next-gen investors.

Download now to discover detailed insights and actionable strategies to successfully navigate the great wealth transfer and effectively engage the Next-gen HNWIs.

 

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