Case Study: Revolutionizing Mobile Experience for a Leading American Carrier

Client Background

Our client, one of the major airlines in the United States, is a legacy carrier committed to providing exceptional service and staying ahead of evolving customer expectations. However, as mobile technology advances, so do the demands of modern travelers for a seamless, fast, and engaging mobile experience. This case study explores how LTIMindtree partnered with the airline to achieve a transformative mobile upgrade.

Problem Statement

Facing a rapidly evolving digital landscape, the airline needed to:

• Enhance and maintain robust iOS and Android applications.
• Upgrade both the technology and user experience to match end-user expectations.
• Deliver improvements faster and more efficiently to keep pace with competition.

These objectives posed a significant challenge, as the airline required both technological modernization and an agile approach to ensure quick, high-quality delivery.

LTIMindtree’s Solution

To meet the client’s ambitious goals, LTIMindtree implemented a multi-faceted approach, leveraging both innovative tools and modern methodologies:

• Native Android and iOS Development: Utilizing SwiftUI and Jetpack Compose for a cutting-edge, intuitive mobile experience.
• Test-Driven Development (TDD): Reducing testing efforts and enabling automation, TDD allowed the team to focus on quality and agility.
• Self-contained Agile Pods: A collaborative team structure with all required skills in one place ensured swift and efficient development.

This strategic solution not only transformed the mobile applications but also set a strong foundation for future scalability and enhancements.

Key Outcomes

The collaboration led to impressive results that elevated the airline’s mobile capabilities:

• 75% Faster Test Case Execution: Thanks to automated testing, efficiency saw a significant boost.
• 15% Velocity Improvement: Agile processes enabled a noticeable increase in delivery speed.

With these advancements, the airline now provides its customers with a superior mobile experience that meets modern expectations while reducing delivery time.

Want to dive into the full story of this transformation and see how LTIMindtree’s innovative solutions could apply to your business? Download the complete case study now to learn how we can elevate mobile experiences through strategic technology partnerships.