Transforming Challenges into Triumphs for a Leading Refining and Distribution Company

Published on 26 Feb 2024

Client Overview

Our esteemed client, a global leader in Naphthenic Specialty Products (NSP) and bitumen, headquartered in Sweden, operates multiple refining facilities across Europe. With central distribution and blending stations in the US, Europe, and APAC, alongside third-party collaborations, they faced significant challenges in their supply chain.

Challenges Faced

High Supply Chain Cycle Time
Non-Synchronized Master Data
Lengthy Order to Cash Time
Slow Onboarding for New Installations
Manual and Error-Prone Inter-Depot Transactions
Incorrect Demand Forecast
Loss of Historical and Sensitive Data
Manual Reconciliation of Customer Statements
Cumbersome Order Tracking and Reconciliations
Unavailability of Product Catalogue, Availability, Prices, and Discounts

LTIMindtree's Strategic Solutions

In response to these challenges, LTIMindtree proposed a three-phased approach, addressing concerns in parallel tracks:

Reimagine Supply Chain: Redesign and integrate the system on the cloud, connecting all facilities, storage points, and stakeholders. Leveraging OCI, SOA Cloud Services, Oracle DB Cloud, and Oracle JD Edwards, this provided a unified point of interaction and information.
Transform Customer Experience: Implement a curated set of applications facilitating order placement, product information, and direct interaction. Built on OCI with JD Edwards, Oracle Kubernetes Cluster, and Angular Nodes, it aimed to enhance customer satisfaction.
Ensure Business Continuity: Establish an independent recovery and storage framework on OCI for real-time backup and data recovery. This setup, including Robocopy and database sync, ensures data protection and business continuity.

Business Benefits Achieved

100% Faster Time-to-Market: Accelerated onboarding, global inventory visibility, automated reconciliations, and interactive settlements over the integrated platform.
40% Reduction in IT Costs: Elimination of distributed data processing issues, reduced monitoring and maintenance, ready capacity for additional processing, and homogenous reports.
Optimized Working Capital: Faster supply chain cycle, inventory optimization, and accelerated Order to Cash cycle.
Zero Risk from Data Loss: Real-time backup of data from remote installations and an agile Disaster Recovery (DR) system.
Flexible IT Landscape on Cloud: Ready APIs for third-party applications, ensuring a highly flexible IT environment.
Cost Savings of >24% on Data Maintenance: Reduction in operational systems and databases, migration to the cloud, and DR setup.
Improved Customer Satisfaction Index (CSI): Empowered customers, transparent information system, and interactive request address.

Ready to delve deeper into the transformative journey of this refining and distribution giant? Download our exclusive whitepaper to gain in-depth insights into how LTIMindtree orchestrated this supply chain revolution.