The future of employment has arrived

In 2020, after a year of global upheaval, the debate around the future of employment has increased. Overnight, millions of firms and employees joined a year-long worldwide experiment in remote working, testing their collaboration and productivity tools across living rooms, time zones, and countries.

Despite the fact that some firms were able to introduce new solutions or modify old ones to keep their employees engaged and productive, the majority of organizations suffered. They immediately realized that their technologies were neither comprehensive, scalable, secure, nor designed for the cloud age. In the meanwhile, workers across all sectors and organization types reported increases in burnout, feelings of isolation, and aggravation with locating the most recent information or using unfamiliar collaboration technologies.

Organizations are now engaging in new discussions about how they may prosper in the ever-changing future of work. Two common concepts, productivity and cooperation, are at the heart of this conversation.

How will they adapt in an age of dispersed teams and a growing desire for flexibility among employees? And how can firms navigate the new era of work while delivering on increased consumer demands and innovating rapidly?

This research suggests three areas of emphasis for firms seeking to catch up with rivals who are already enabling the future of work:

• Flexible solutions that make work-from-anywhere feasible.
• Providing individuals with useful tools to increase their effect
• Enabling knowledge sharing and interpersonal contact

Armed with these three tactics, organizations may increase their productivity, foster innovation, and better satisfy the requirements of their consumers and workers in the present and future.

Fringe advantages of quicker, smarter tools

Recruiting may be affected by a company's use of technology due to the importance that current, user-friendly technologies have for today's workforce.

72% of US employees feel that a firm's digital leadership has a significant impact on their willingness to join that organization.

Moreover, 77% of executives believe that their organization's IT architecture is increasingly crucial to its overall performance.

Providing appealing digital experiences to workers also boosts retention: 96 per cent of personnel experts think employee experience is becoming more essential, whereas just 52 per cent of employees feel their firm offers a pleasant employee experience.

There is a tremendous trickle-down effect on the velocity and quality of client encounters and experiences as workers spend more time providing impact and less time on repetitive chores. This is crucial for maintaining a competitive edge in a time of rising customer expectations.

Enabling knowledge sharing and interpersonal contact

People do their best work when they have quick and simple access to collective knowledge and job-related information. Recent worldwide survey data indicates that workers believe real-time sharing of information results in:

45 per cent Increased creativity and problem solving by 56 per cent Efficiency and productivity increased by 38 per cent Better levels of customer service account for 55% Elimination of organizational silos

Availability of data and information

By 2022, 65% of CIOs will digitally equip and empower frontline staff with data, AI, and security to increase their productivity, flexibility, and decision-making in the face of fast change.

27 Despite this, though, frontline and office personnel are often in the dark or out of the loop.

To address these informational gaps, 46% of employees have transmitted sensitive papers via their personal accounts, placing at risk vital corporate information.

Download Google Workspace's whitepaper to learn more about Meet tomorrow Building the flexible future of work only on Whitepapers Online.